FAQ
EpicStar: frequently asked questions
Short answers to the questions readers ask most often. Each section of the site covers its topic in more detail.
Where to next
Explore related pages
Detailed pages
For the full picture see registration, the welcome package, VIP and rakeback, payments and sports betting.
All questions
Who operates EpicStar?
Epicstar Ltd, Belize, reg. no. 000040464, under Anjouan licence No. ALSI-202409003-FI1.
How do I register?
With an email address, a phone number or a Google account.
When do I need to verify my identity?
When support asks, usually before the first withdrawal. It cannot be done in advance.
What is the welcome package?
Up to 500% over the first four deposits, capped at 3,500 USD, plus 375 free spins, within 14 days of registration.
What is the wagering requirement?
x40 on the first three bonuses, x35 on the fourth, x20 on free-spin winnings.
Are there promo codes?
No public codes. Extra value comes from the welcome package, rakeback and VIP levels.
What is rakeback?
A return of up to 10% of every real-money bet, available from the Silver VIP level.
What is the minimum deposit?
10 USD; a method may have its own minimum shown in the Cashier.
How fast are withdrawals?
Up to 24 hours on the entry levels and faster from Silver upwards.
Is there an app?
Yes, for Android and iOS, plus a browser version without installation.
How do I limit my play?
Set deposit or session limits in the profile, or ask support@epicstar.com for self-exclusion.
How old do I have to be?
18 or older.